You cannot cancel or modify your order after an order is placed. You can, however, return your order for free here. For Subscription orders, those must be modified or canceled before the auto-renew date via your Lancer Skincare account log-in or by c
Although we are more than happy to assist with any questions or concerns you have about your product purchase, we regrettably cannot accept returns from other retail locations.
You can click on the "I forgot my password" link on this page: https://lancerskincare.com/account/login. A password reset e-mail will be generated. If you need further assistance, please email our [email protected] and one of our agents can ass
For your convenience, we currently accept all major Credit Cards, Shop Pay, Paypal, Google Pay, Venmo, Meta Pay, and Apple Pay. We also offer AfterPay and Shop Pay Installments, which allows you to split the cost of your order into four interest-free
You'll receive a confirmation email from us shortly after placing an order on our website. If you don't see the email in your inbox, check your spam folder first. Otherwise, please reach out to us at [email protected] and we'll be happy to help
We are always here to help! You can e-mail us at [email protected]. Where applicable, please mention your order number. If not available, be sure to include the email address used to place the order.